Welcome to the Tracks Software Community

You are at the Tracks Software support site. We're glad you're here!

We invite you to take advantage of the resources on this web site, all of which are intended to help you make the most of using Tracks Software at your aquarium or zoo.

Discussion Forums - Gain insight from a pool of other Tracks users. Share a great tip or ask a question about how others are handling something. Subscribe to the forum, and you'll get an email notification when there's new activity.

Videos - Invest a few minutes in a Tracks video! These are a great way to learn more about the program. Overview videos help you get the "big picture" and training videos illustrate a particular aspect of the program. We're adding new ones all the time.

Help – A good place to start for answers to your Tracks questions. Check out How Do I for details about common tasks. There's also Help for Pocket Tracks.

Shared Resources – Helpful documents submitted from the Tracks community that others might find useful. Have a great training plan? A new user cheat-sheet? Add it here!

Tickets – Something not working in the program, or not working how you need it to? Report a bug or request a new feature in Tracks right here. We try to respond to all submissions within one business day. Monitor the status of your feature requests here, too.

Release Notes – Get more details about what was included in recent Tracks updates.

User Directory – Contact information for other Tracks users and support staff. Feel free to add your contact information.

Contact – Send us a note! We’d love to hear from you!